# Corporate eSIM Activation Guide

Here’s a quick guide to set up your eSIM on your device. Before getting started, keep these three bits in mind:

* Once you’ve received your eSIM, install it before your trip
* Make sure you have a stable internet connection for the installation
* Once at destination, turn on data roaming for your eSIM plan

## **Apple Device Installation**

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2FeLRJrZSppmmadi2752c0%2FScreenshot%202026-02-23%20at%2018.06.23.png?alt=media&#x26;token=a7c061f6-5103-4f51-a3d5-35f1eb41fa87" alt="" width="136"><figcaption></figcaption></figure>

1 . After receiving your eSIM plan to your email > Click the “Install eSIM” button. > Set up your plan following the instructions.

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2FIOzbdu59l933k5hZfed3%2FScreenshot%202026-02-23%20at%2018.08.08.png?alt=media&#x26;token=76c8f434-4899-41e8-8b86-f7d081711158" alt="" width="134"><figcaption></figcaption></figure>

2. When you arrive at your destination, make sure you have set the eSIM as your Mobile Data line. Do this by going to your phone Settings > Mobile Service > Mobile Data > Choose your new Corporate eSIM.

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2FRZ4iykpWJx60zbbfJWXq%2FScreenshot%202026-02-23%20at%2018.10.08.png?alt=media&#x26;token=22f20bef-24df-4db6-a854-641aeb508892" alt="" width="136"><figcaption></figcaption></figure>

3. Remember to turn On Data Roaming for the Corporate eSIM and turn Off Data Roaming for your primary SIM. Do this by going to your phone Settings > Mobile Service > Corporate eSIM > turn On Data Roaming.

## **Android Device Installation\***

\* We used a Samsung Galaxy to show you the installation and activation process for an Android device; this might be different depending on your Android device.

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2FCaw02vsGOgkrJE8MgYbJ%2FScreenshot%202026-02-23%20at%2018.13.01.png?alt=media&#x26;token=105f7bb6-af6d-4594-a1c7-8f0046d06053" alt="" width="158"><figcaption></figcaption></figure>

1. After receiving your eSIM plan to your email > Click the “QR Code Install” button. You might be prompted to select an app to install your new Corporate eSIM plan (optional) > Choose “Phone Services” or click on the “Set up eSIM” Button > Complete the final steps. It will take a moment for your new eSIM to connect.

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2FMhnUXypQ4EaZeizKYR2A%2FScreenshot%202026-02-23%20at%2018.14.56.png?alt=media&#x26;token=dd9cee95-d1af-4aff-9ca1-6472832b7242" alt="" width="146"><figcaption></figcaption></figure>

2. When you arrive at your destination, make sure you have set the Corporate eSIM as your Mobile data line. Do this by going to your phone Settings > Connections > SIM card manager. Choose the Corporate eSIM as your Mobile data line by turning the toggle On.

<figure><img src="https://467831242-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FJsLKULs9nzS77eYeBvGS%2Fuploads%2Fl0l1kDWWzcWP1Wck0i67%2FScreenshot%202026-02-23%20at%2018.22.05.png?alt=media&#x26;token=c3a033ca-0084-4fd1-9a40-6e6735c6fdc7" alt="" width="148"><figcaption></figcaption></figure>

3. Remember to turn On Data roaming for the Corporate eSIM and turn Off Data roaming for your primary SIM. Do this by going to your phone Settings > Connections > SIM card manager. Make sure Data roaming is enable for the Corporate eSIM by turning the toggle On.

> If you need support, please send us an email at <business@zimconnections.com>.&#x20;


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