> For the complete documentation index, see [llms.txt](https://www.help.zimconnections.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.help.zimconnections.com/corporate-esim-activation-guide.md).

# Corporate eSIM Activation Guide

Here’s a quick guide to set up your eSIM on your device. Before getting started, keep these three bits in mind:

* Once you’ve received your eSIM, install it before your trip
* Make sure you have a stable internet connection for the installation
* Once at destination, turn on data roaming for your eSIM plan

## **Apple Device Installation**

<figure><img src="/files/eNKLx4yFKCyWfNVBhstI" alt="" width="136"><figcaption></figcaption></figure>

1 . After receiving your eSIM plan to your email > Click the “Install eSIM” button. > Set up your plan following the instructions.

<figure><img src="/files/7tEY61ZIw0AMuDumbM56" alt="" width="134"><figcaption></figcaption></figure>

2. When you arrive at your destination, make sure you have set the eSIM as your Mobile Data line. Do this by going to your phone Settings > Mobile Service > Mobile Data > Choose your new Corporate eSIM.

<figure><img src="/files/MDUdaGal6H0UtGBFbZhY" alt="" width="136"><figcaption></figcaption></figure>

3. Remember to turn On Data Roaming for the Corporate eSIM and turn Off Data Roaming for your primary SIM. Do this by going to your phone Settings > Mobile Service > Corporate eSIM > turn On Data Roaming.

## **Android Device Installation\***

\* We used a Samsung Galaxy to show you the installation and activation process for an Android device; this might be different depending on your Android device.

<figure><img src="/files/AHp7yd2r0Z09BMi2LsPU" alt="" width="158"><figcaption></figcaption></figure>

1. After receiving your eSIM plan to your email > Click the “QR Code Install” button. You might be prompted to select an app to install your new Corporate eSIM plan (optional) > Choose “Phone Services” or click on the “Set up eSIM” Button > Complete the final steps. It will take a moment for your new eSIM to connect.

<figure><img src="/files/lcb0tbd6ITDEeZ6JD4al" alt="" width="146"><figcaption></figcaption></figure>

2. When you arrive at your destination, make sure you have set the Corporate eSIM as your Mobile data line. Do this by going to your phone Settings > Connections > SIM card manager. Choose the Corporate eSIM as your Mobile data line by turning the toggle On.

<figure><img src="/files/rM7ZIGpjBg2E8X17qo6R" alt="" width="148"><figcaption></figcaption></figure>

3. Remember to turn On Data roaming for the Corporate eSIM and turn Off Data roaming for your primary SIM. Do this by going to your phone Settings > Connections > SIM card manager. Make sure Data roaming is enable for the Corporate eSIM by turning the toggle On.

> If you need support, please send us an email at <business@zimconnections.com>.&#x20;